Privacy Policy

1. Overview

Keyorax (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you register an account, set property preferences, submit property reviews, request property tours or inquiries, or contact us. This includes:

• Personal Identifier Information: Name, email address, phone number, role (renter, buyer, seller, investor).
• Property & Search Preferences: Target locations, move-in dates, budget ranges, bedroom/bathroom requirements, pet preferences.
• User Generated Content: Property ratings, pros/cons feedback, title, and uploaded photos.
• Usage & Activity Data: Property views, saved listings, inquiry submissions, search queries, external link clicks (e.g. Zillow, Realtor.com), IP address, and session identifiers.

3. Personally Identifiable Information (PII) Protection

We value your privacy. Personally identifiable information (such as your full name, phone number, and email address) is never publicly disclosed on listing pages or in aggregated analytics. PII is only shared with a property manager, agent, or owner when you explicitly submit a tour request or contact inquiry for a specific property.

4. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, operate, and maintain our property discovery platform.
• To match search queries and property recommendations to your saved preferences.
• To process and route tour inquiries directly to property managers and brokerages.
• To log event analytics, track outbound listing clicks, and prevent fraudulent activity.

5. Third-Party Links & External Platforms

Our platform contains links to third-party websites such as Zillow, Realtor.com, Apartments.com, and brokerage sites. We are not responsible for the privacy practices or content of these third-party websites.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@keyorax.com or via our Contact Form.